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Terms

SECURE PAYMENTS

Payments can be made using your credit or debit card or PayPal via our secure online payment facility

REFUNDS AND EXCHANGES

We are very sorry if you are not happy with your order. It may be exchanged or returned for a full refund within 14 days of receipt providing the item is returned in an unworn and perfect condition without any smells of perfume, smoke, cooking or pets.

Your refund will be made by the same method used to make your purchase. Refunds on postage however cannot be made. Free delivery does not apply to any exchanges. A bill will be sent to the customer for postage to be paid before the replaced item can be dispatched.

When sending an item back for a return or exchange it should be posted with full insurance and using a Tracked or ‘Signed For’ or ‘Special Delivery’ service as we cannot be responsible for any returns lost or delayed in the post.

Please send returns to: 
Rose B. Brown
Unit 11 Regent Studios
8 Andrews Road

London E8 4QN 

PRIVACY POLICY

We will never pass on your details to any 3rd party. We collect the information you give us such as your name, address and email address when you place an order with us. With your permission, we may send you emails about our store, new products and other updates.

COPYRIGHT

This website and our work and products within it are copyright of Rose B. Brown. No part of the site or its content may be reproduced or distributed without our written permission.

CONTACT US

Questions about our Terms of Service and Privacy Policy should be sent to us at info@rosebbrown.com or by mailing us at: 11 Regent Studios, 8 Andrews Road, London E8 4QN

 

By ordering any of our products from the website you agree to the above terms and conditions.

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